Mike , Shanda,

I received the replacement torsion spring, fitted it and now all works like a dream. Thanks for being prompt in correcting the situation.

regards,

Simon Thwaite.

Shanda,

 

First, in response to George about his experience with Garage Door

Parts LLC, I too ended up on their site first. I was all set to order

and went to the checkout. At this point the only payment option was by

using an electronic check. This required me to enter a check number,

routing number and account number. This is something no one should do

on a web site they have never done business with before. You might

want to pass that security tidbit along to your customers. This was

the point at which I bailed out of the order process. Further

searching led me to your site which is where I ordered rollers from.

 

Second, your web site has a problem. It appears to be designed with